Online Business Management Services

Client

Management

Happy clients are clients that stay and give you more business. Our expertise in working with clients and building relationships allows us to ensure our clients have happy clients that want to keep working with their business. These services include:

 

  • Act as main point of contact for your clients representing your business

  • Ensure all clients needs are responded to and met 

  • Client onboarding and off boarding

  • Management of daily emails 

  • Lead Captures and Management

  • Coordinate with clients to answer questions, communicate deadlines, etc.

Project Management

Project Management is key to the success of your business. It can make or break you. With years of experience managing digital projects, web projects and full services projects, we bring our knowledge and expertise to your business. Our project management services include:

 

  • Set and manage project expectations with all internal stakeholders

  • Define the overall scope of the project

  • Establish and manage project processes

  • Prioritize tasks of the project and create work back schedules

  • Create and continuously update the project documentation

  • Ensure project tasks are executed and reviewed within predefined scope

  • Coordinate and track various projects through their entire lifecycle

  • Deliver projects on time ensuring quality standards are met

  • Provide status reports to executives/owners

  • Highlight potential risks and act proactively to resolve issues

  • QA all project deliverables

  • Manage projects through KPIs

  • Continuously follow up on project risks and opportunities

Team Coordination

As skilled team leads, we can step in and manage your team for you to ensure maximum productivity and drive results. These services include:

 

  • Manage team workload and tasks

  • Organize and lead team meetings

  • Facilitate communications among all team members
    Mentor, motivate, and supervise team members

  • Partner with all team members to ensure work can be completed according to demands

  • Ensure all team members are set up with the material and/or information they require to complete their tasks

System & Process Management

With a knowledge of systems and process and we can take a look at what you are doing and how to improve. These services include:

 

  • Audit of current programs and systems to see what is working and what can be improved upon

  • Optimization and integration of systems and processes uses various proven industry methods

"Great things in business are never done by one person. they're done by a team of people."

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